Specialists in Commercial Kitchen Design & Installation    

Shipping Policy

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DELIVERY & RETURNS

 

DELIVERY - UK MAINLAND ONLY

 

Standard delivery: 2 – 4 working days is free on all goods except bespoke products such as canopies. 

 

RETURNS

 

You may cancel your order at any time up to 7 days after receiving the goods by notifying us. There is a 30% restocking fee on all items and you must return the goods with the original packaging to us at your expense within 7 days of your notice of cancellation, ensuring that you obtain proof of posting for your own records. Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to accept their return. Otherwise, on receipt of the goods in undamaged condition we will refund the full purchase price to you to the card you originally used for the purchase minus any delivery charges if they were applicable.

 

Goods should be returned to the address given upon notification of return from PMJ. 

 

RETURNS UNDER WARRANTY

 

Goods supplied shall be subject to the manufacturer’s standard guarantee. Faulty goods will be returned to the Company who reserve the right to repair or replace. Claims for consequential loss will not be considered under any circumstances.

Should returned goods be found not to be faulty or have failed due to circumstances not covered by the Warranty, the Company will recover in full all cost incurred.